NMLS Coronavirus/COVID-19 Updates

The Nationwide Multistate Licensing System (NMLS), State Examination System (SES), and all supporting systems are fully operational.

Some NMLS vendors that provide services related to obtaining and maintaining licensure in NMLS may be impacted by the coronavirus pandemic. You will find status updates here.

State Resources

NMLS Call Center

The NMLS Call Center is operating at full capacity. (Monday - Friday, 9:00 AM to 9:00 PM ET)
Contact the NMLS Call Center at 1-855-NMLS-123 (1-855-665-7123).

SAFE MLO Testing and Education

Education

All Pre-Licensure and Continuing Education courses are available online and via webinar.
For more information go to the Education page of the NMLS Resource Center.

Testing Centers

All test centers that serve the NMLS Program are now open.
Testing candidates can schedule or modify appointments only on www.prometric.com/nmls.

Online Proctored Testing

The SAFE MLO Test is now available online. For more information, go to the Online Proctored Testing page of the NMLS Resource Center.

NMLS Criminal Background Checks

NMLS Criminal Background Check processing is operating normally.
A very limited number of Fieldprint sites remain closed due to COVID-19.
Who is affected?

Individuals without valid fingerprints on file with NMLS are affected.

What we are doing?

Fingerprint windows extended 60 days, providing a total of 240 days.

Individuals who are experiencing COVID-19 symptoms or who knowingly have COVID-19 cannot attend appointments.
Appointments cannot be scheduled at Fieldprint sites that are temporarily closed.
Visit Fieldprint online to schedule an appointment at an open Livescan location or request paper cards.
Visit Fieldprint online to reschedule an existing appointment.
For questions about appointments or locations, contact Fieldprint customer service: 1-877-614-4361, Monday through Saturday, 8:00 a.m. – 10:00 p.m. ET.

NMLS Coronavirus/COVID-19 Updates

NMLS Call Center

SAFE MLO Testing and Education

NMLS Criminal Background Checks

Content Editor ‭[2]‬

Content Editor ‭[1]‬