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 Multistate MSB Licensing Agreement Program

The purpose of the Multistate Money Services Businesses Licensing Agreement (MMLA) Program is to create a more efficient money service business (MSB) licensing process among state regulators.

State regulators recognized the pain points MSB companies were experiencing when seeking licensure in individual states, including different legal requirements, resources and turn times, procedural requirements and interpretations, and satisfying these similar requirements in each state.

The MMLA Program Consists of Two Phases​

  • Phase One Review of general license application information
  • Phase Two Review of state-specific license application information

How It Works 

  • Step 1: One of the participating Phase One state agencies will perform the Phase One Review and certify to the other state agencies that an applicant has satisfied all Phase One requirements. 
  • Step 2: After an application is submitted to their state agency, each participating state agency will perform the Phase Two Review of their state-specific requirements. 
  • Step 3: ​If the Phase Two Review is successful, a license approval may be granted by each state agency. 


Washington Department of Financial Institutions currently serves as the lead state for the MMLA. If you have questions about the MMLA Program, email Cindy Fazio (lucinda.fazio@dfi.wa.gov) ​and Devon Phelps (devon.phelps@dfi.wa.gov).  

If you are a prospective multistate applicant interested in the applying through the MMLA Program, submit the MMLA Intake Form to the Washington Department of Financial Institutions to Cindy Fazio (lucinda.fazio@dfi.wa.gov) and Devon Phelps (devon.phelps@dfi.wa.gov).   

Note: If you are seeking licensure in fewer than five states over the next 12 months, the MMLA Program may not be for you. Instead, access the State Licensing section of the NMLS Resource Center. 


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